Cancellation Policy

We understand that students may need to cancel an appointment due to scheduling conflicts, illness, etc. If you elect to cancel an appointment, please contact our office at (512) 453-7272 during our regularly scheduled business hours*, at least 24 hours before your appointment. Any cancellations or modifications after this deadline will incur a charge equal to that of the scheduled appointment.

*PLEASE NOTE: Business hours are Monday-Friday from 10:00a-6:00p, excluding holidays. To avoid a cancellation fee, weekend and Monday appointments must be cancelled prior to the Friday before the appointment.